Privacy Policy

Privacy Policy

At Quantum Networks (“Quantum,” “we,” “us,” or “our”), we place the highest importance on protecting the personal information shared with us.  This document outlines the data privacy practices to reflect our commitment to handling data with responsibility and transparency. Whether it’s data collected via our website, social platforms, or through our Rudder cloud controller, this policy serves as a clear expression of how we treat that information. This privacy policy is an integral part of the Terms of Use for the Services. Capitalized terms that have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. As we update, improve, and/or expand the Services, this policy may change, so please refer back to it periodically. By accessing the Company website or this Application or otherwise using the Services, you agree and consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer. The Company respects the privacy of the users of the Services and is committed to reasonably protecting it in all respects. The information about the user as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while navigation (c) information collected from any other source (collectively referred to as Information).

1. Scope

This policy governs the handling of personal data we collect from:

  • Visitors engaging with our website (forms, newsletter signups, inquiries)
  • Customers and trial users of our cloud-based solutions, like Rudder
  • Sales and marketing leads sourced from social media, events, or partner channels
  • Users interacting with our customer support or technical services

2. Data We Collect

We collect information to better serve our users and ensure a secure, personalized experience.

A. Identity and Contact Information:

  • Name
  • Company name
  • Job designation
  • Email address
  • Contact number

B. Technical and Usage Data:

  • IP address and geolocation
  • Device and browser specifics
  • Time of visit and duration
  • Website and Rudder usage patterns

C. Customer Account Data:

  • Login credentials for cloud dashboards
  • Rudder system configurations and device telemetry
  • Diagnostic and error logs

D. Marketing and Communication Data:

  • Subscription and content preferences
  • Email engagement (opens/clicks)
  • Social media interactions and form fills

3. How We Use Your Data

Here is how we use the information we gather:

  • To enable you to access and use our services, especially Rudder
  • To provide timely support and resolve issues
  • To fine-tune features and performance based on usage insights
  • To deliver relevant updates, new feature alerts, and offers (only if you’ve opted in)
  • To enforce platform security and maintain operational integrity

To meet our legal obligations, including compliance and audit requirements

4. How We Use Your Data

We do not sell or rent your personal information. We may share data selectively and only when necessary:

  • With trusted service providers who support our infrastructure or marketing efforts
  • With regulators or law enforcement, if legally required
  • In connection with a business transaction like a merger or asset transfer, where your data may be part of the evaluation or execution

All shared data is subject to strict contractual confidentiality and security controls.

5. Data Security

As someone involved in communicating our technical practices, we take data security seriously. Our measures include:

  • Encryption protocols (TLS/SSL) for data in transit and at rest
  • Granular access controls and multi-factor authentication
  • Routine security checks, updates, and penetration testing

Comprehensive monitoring of data activity in Rudder and other services

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights under laws like the GDPR or CCPA. These may include:

  • Requesting access to your data
  • Asking for correction or deletion
  • Opting out of specific data uses
  • Requesting data transfer (portability)

Please reach out to us to submit such a reques

7. Data Retention

We retain data only for as long as necessary to fulfill the purposes listed here, or as required by regulatory authorities. Once that period ends, data is securely deleted or anonymized.

  • Please reach out to us to submit such a reques

8. International Data Transfers

Quantum Networks serves a global audience. If your data crosses borders, we ensure appropriate safeguards (like contractual clauses or compliance certifications) are in place to protect it.

9. Third-Party Websites

Our website may contain links to other sites. Please note that once you leave our domain, this Privacy Policy no longer applies. We recommend reviewing the privacy terms of those websites before engaging.

10. Policy Updates

This policy may evolve as our services or legal obligations change. Any major updates will be posted on our site, and where relevant, communicated directly to you. The internet is an ever-evolving medium. We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law, or any other variant. In any case, we reserve the right to change (at any point in time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the “Application”. Your use of the Application or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the “Application” to ensure that you are aware of the latest version.