FAQ

• Yes, AP can work if connectivity goes down.

• Client device will remain connected and new client can also be able to connect except using 802.1x , AAA, Guest pass Authentication method (802.1x , AAA, Guest pass Authentication method will work under online mode)

• Quantum provides redundancy in case of failure of primary server. Quantum uses four copies of redundancy in high availability mode.

• Quantum RUDDER hosted on VM and all Quantum APs will be manage by Quantum RUDDER .As it is not having dependency on network infrastructure lying at customer end, it will fit to any kind of existing network.

• There is no dependency on Network Infrastructure, As Quantum RUDDER hosted on VM and manage all connected APs through it.

Quantum RUDDER provides below features.

• AP theft management
• Seamless roaming
• Guest pass generation
• AAA Integration
• Time Scheduling
• ACL
• VLAN Support
• NAT/Routing
• Admin Management
• Local DHCP server in AP

Quantum RUDDER provides below features.

• Cost Effective
• Time Saving
• Centrally Multi Site management
• Easy on boarding process
• Hardware savings
• ACL
• Deployment costs
• Energy
• Software costs
• Support and maintenance costs
• Scalability
• Security
• Ease of use

• Yes, it does support Hotspot WISPr ("Wireless Internet Service Provider roaming").

• Yes, Quantum RUDDER supports Authentication, Authorization and Accounting via Radius.

• Quantum RUDDER works on its own developed QNOS.

• Yes, Quantum RUDDER supports centralized management. We can do configuration of AP's and can manage and diagnostic fault of AP's centrally.

• User can directly or schedule Firmware upgrade of AP through Quantum RUDDER.

• User will be able to upgrade firmware of AP through local web console.

• Yes, Quantum RUDDER support AP grouping where we can enable multiple WLANs as required.

• Yes, both options are available.

• Yes, Quantum RUDDER Supports External Syslog server.

• Registration is simple and provides users with increased site functionality as well as access to create new Quantum RUDDER account. By registering you are also able to manage multiple Access Points centrally.

• There is no common reason why you can't register for Quantum RUDDER account: Please follow the instruction displayed over sign up page to register your account, for further assistance please contact technical support.

• You should have received a verification email (account activation link) shortly after signing up with instructions to activate your account (by clicking the link provided in the email). If you did not receive this e-mail, first check your junk box or spam folder and make sure it did not accidentally end up there. If that doesn't work, contact us directly at support@qntmnet.com and we will be glad to assist you.

• You may have entered an incorrect username or password. If you've forgotten either one, you can recover your username or recover your password. Please click on forget password and enter your registered e-mail address, we'll send youa link to recreate your new password. Or to know your register e-mail id/user id, please click on forget password and enter your registered mobile number, we'll send your account information to the Mobile Number that you registered with your account. For further assistance please contact support and we'll help you recover your account.

• You can change your password for security reasons or reset it if you have lost it. Please click on forget password and enter your registered e-mail address, we'll send you a link to recreate your new password. For further assistance please contact support and we'll help you.

• You may create a new topic or post your feedback over our blog.

• Only Admin has rights to edit or delete a post. Please contact our support team and request an e-mail with the reason of edit/delete the post.